Privacy policy

Who we are

This website is run by Rapid Haul Services LLC, a junk removal and hauling business based in Hollywood, Florida. Questions about this policy go to info@rapidhaulservices.com or (754) 249-1015.

What we collect

We only collect what you choose to send us, plus basic website usage data.

• Quote requests: your name, phone number, email, address or city, a description of the job, and any photos you send
• Calls, texts and emails you send us, and our replies
• Booking details if you book online through our scheduling provider
• Website usage data such as pages visited, device type and general location, collected by Google Analytics through cookies

How we use it

We use your information to answer your request, give you a price, schedule and do the job, take payment, and follow up about the work. We use website usage data to understand which pages help people and to improve the site.

We do not sell your personal information. We do not share it with anyone except the service providers we use to run the business, such as our website host, scheduling and payment providers, and analytics, and only so they can do that work for us, or when the law requires it.

Photos of your job

Photos you send are used to price and plan the job. We may take before and after photos of the work. If we ever share job photos publicly, we leave out faces, house numbers, license plates and anything else that identifies you, unless you tell us it is fine.

Cookies and your choices

You can block or delete cookies in your browser settings, and the site will still work. You can ask us at any time to see, correct or delete the personal information we hold about you by emailing info@rapidhaulservices.com. We keep job records only as long as we need them to run the business and meet our legal and tax obligations.

Changes to this policy

If we change this policy, we will update it on this page and change the date at the top.